Web Chat

$250.00 / one time fee

An additional $50 per month and $2.50 per chat applies.
Category:

Description

This is our online chat solution utilizing WebEx. Members initiate a chat through their credit union’s website or It’s Me 247 online banking, and Xtension agents perform member support tasks based on the Rules of Engagement defined for each client. By default each client can leverage our hours of operation (currently 8 AM – 8 PM Mon-Fri, 8 AM – 5 PM Sat).

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